How Workato Gained 360° NHI Visibility with Astrix

Shyam Bhojwani, Senior Director of Business Technology and Cybersecurity at Workato, oversees a dynamic intersection of IT and cybersecurity. In his three years with the company, he has faced the growing challenge of managing non-human identities in a cloud-first environment, where service accounts, third-party integrations, and extensions proliferate.

Beyond service accounts: The NHI challenge

“When I think about NHIs, it’s not just your service accounts. It’s more than that – extensions, Chrome plugins, and third-party marketplace apps,” Shyam explains. “We’re in this era of cloud applications where everyone wants to use marketplace apps. That’s where Astrix becomes important. It gives us insights into these apps, like their scope and the companies behind them.”

Workato’s cloud-driven operations required a solution capable of uncovering hidden risks in third-party apps and vendor interactions, and Astrix provided the visibility they needed.

Comprehensive NHI visibility

With Astrix, Workato achieved what Shyam describes as a “360-degree overview” of their NHIs. “That’s huge for us,” he says. “Building this level of visibility in-house would have been extremely tough, but Astrix makes it easy.” The platform provided critical insights into how NHIs interact across the company’s ecosystem, from third-party apps to vendor relationships.

This level of insight helped Workato streamline its operations and manage risks more effectively. According to Shyam, the ability to view and manage NHIs in a unified way was a game changer.

Reducing costs and complexity

Astrix also delivered measurable cost and efficiency benefits. “Our total cost of ownership (TCO) has gone down,” Shyam notes. “Onboarding Astrix was seamless – something we don’t often see with new products.”

By simplifying the process of managing NHIs, Astrix enabled Shyam’s team to focus on strategic initiatives. “It feels like we have a security team embedded within Astrix itself,” he says. “The platform provides threat intelligence and analysis that makes life easier for me and my team.”

A platform for the future

With Astrix, Workato strengthened its cybersecurity posture while reducing complexity and improving team productivity. “Astrix gives us the intelligence we need to secure our NHIs and the tools to manage them effectively,” Shyam concludes.